Careers

About xAfrica Inc.

At xAfrica Inc., we’re helping companies across Africa and beyond unlock growth by simplifying technology, enabling digital
transformation, and delivering value across customer and employee experiences. We work with world-class vendors like
Boost.ai, Creatio, and Battleground to deliver solutions in AI, CRM, GRC, and more.

We’re now looking for a Client Growth Specialist—a dynamic, dual-function role that blends Sales
Development and Customer Success—to help us build meaningful relationships with new prospects and deliver exceptional experiences for existing clients.

What You’ll Do

Sales Development (SDR):

• Identify and qualify leads across key sectors in Africa (banking, telco, fintech, etc.)

• Book discovery calls for the sales team using email, LinkedIn, and outbound messaging

• Maintain a strong understanding of our partner solutions and value propositions

• Research market trends and buyer challenges to tailor outreach

• Track pipeline activity in CRM and report weekly on performance

Customer Success (CSM):

• Build strong relationships with new and existing clients to ensure long-term satisfaction

• Onboard clients, providing support throughout early implementation phases

• Identify upsell/cross-sell opportunities and collaborate with sales to pursue them

• Act as the bridge between clients and internal teams (delivery, support, vendors)

• Collect feedback, monitor health scores, and proactively reduce churn risk

What We’re Looking For

• 1–3 years experience in sales, customer success, or client-facing roles

• Excellent communication and relationship-building skills

• Tech-savvy and comfortable navigating CRMs, email tools, and LinkedIn

• Passion for solving business problems and delivering client value

• Ability to work independently and across multiple time zones

• Bonus: Experience working with SaaS, AI, CRM, or GRC platforms

Why Join Us?

• Work with a forward-thinking team building Africa’s next digital frontier

• Access to global partnerships and innovative platforms

• Grow with hands-on mentorship, flexible work setup, and real ownership

• Make an impact across the African continent

How to Apply
Send your CV and a short video (optional) telling us why you’re a great fit to careers@xafricainc.com with the
subject: Client Growth Specialist Application.